FAQ

Check in is from 2 pm

Check out is by 10am.

Unfortunately we do not have parking but there are several car parks within a 5 minute walk from the YMCA.  Here is a link to details on local parking: https://www.bathnes.gov.uk/services/parking-and-travel/car-parking/parking-bath

Alongside the warm welcome, we provide bedding. You can hire towels from reception for a small charge. We also have toiletries, ear plugs, padlocks and toothbrushes on sale at reception. There is also a drinks vending machine in the main reception area.  A payable coffee machine is available in our restaurant area providing tea, coffee and hot chocolate.

All guests must be able to provide photo ID and card details – even if paying in cash. Towels, toiletries and padlocks can all be hired or purchased from reception.

Yes – ask at reception to purchase tokens

We are open 24/7. 52 weeks of the year!

Only registered guests are allowed in the bedrooms. Friends of guests are allowed in the communal areas until 10pm.

We do not allow smoking or vaping onsite. There is an area at the bottom of the steps at the front of the building where you can smoke / vape – but nowhere next to or inside the building.

Yes – we are happy to look after your luggage if you want to go out and explore

Unfortunately, our hostel is not wheelchair accessible and we do not have a lift in the building. If you have any accessibility needs, please contact us before your stay so we can do everything we can to ensure we can accommodate you.